Some of you might be wondering why I am slugging these past few days. I can actually still write posts and click on my adgitize ads to earn points even when I am at home and sick but the thing is, my home internet was down since Wednesday and it will be available probably by Tuesday this coming week. Sheesh, I missed performing my daily blog tasks and I can't properly reply to the comments sent to me so please pardon the delay in my visit and my responses. I will be able to come back by next week.
For now, I am posting this from a computer shop so that everyone would know. Please don't forget about me. I have already complained to the customer service several times but I guess I have no choice but to wait for the 4-day processing of ticket than exhausting myself out yelling at the agent why I can't get my service on time.
Guess, getting the country's most competitive telco's service also means getting bad customer service in return? Customer service eh!
Other countries outsource their customer service jobs from us and yet, our very own service providers don't know how to give proper customer service to their customers. Ironic? I gave them the info that I needed the service for work and what did I get? No response....yes, they did not respond to my last statement saying that I am using the service to earn money. They just don't get it. I mean, I have known the customer service arena for quite a long time already. I've been to trainings and I am a customer service-oriented individual and I definitely understand my rights as a customer but it is really exhausting to repeat yourself over and over to them because it seems that they don't have any intention to listen and care about your issue. They can't even provide a work around to my concern. tsk tsk tsk. Too bad. If there would be any other provider in our area, I swear I will definitely switch.
What a disappointment!